Author name: Tory

Best Performance Support Solution at DevLearn 2025: Automated Intake Request Workflow

When my name was called for Best Performance Support Solution at DevLearn’s DemoFest this year, I’ll admit—I was completely shocked. DevLearn is one of the largest learning technology conference out there, and DemoFest brings together some of the most innovative minds in L&D. But more than the award itself, what made the experience truly rewarding […]

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Building Stronger Bonds with Subject Matter Experts: Why It Matters and How to Start

In the world of instructional design and learning development, Subject Matter Experts are often the gatekeepers of knowledge. They hold the insights, the real-world experience, and the context needed to create effective learning solutions. But here’s the truth — the best instructional content doesn’t come from a checklist of questions. It comes from relationships built

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Mobile-First Business Building Courses for Franchisees

Training designed for busy entrepreneurs who need answers on the go. Franchise owners juggle marketing, operations, and growth strategies—all while running their business. This mobile-first eLearning series gave them quick, actionable training to expand into commercial markets, increase revenue, and optimize daily operations. Designed for easy access on any device, this course let franchisees learn

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Interactive Sales Training for Reps

Helping sales teams close more deals with confidence. Selling isn’t just about knowing the product, it’s about knowing how to communicate value. This custom eLearning course used interactive branching scenarios, decision points, and real-world objections to help sales reps refine their approach. By practicing conversations in a low-risk, high-engagement environment, reps walked away more prepared,

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CRM Launch eLearning Series

Making new technology adoption seamless with clear, engaging training. Rolling out a new CRM system can be a challenge, especially when teams are resistant to change. This custom eLearning series helped franchise owners, sales people, and customer service teams get comfortable, get confident, and get results. Using a mix of scenario-based learning, interactive walkthroughs, and

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Award-Winning Onboarding Scavenger Hunt

A fresh, interactive approach to onboarding that engages employees from day one. Traditional onboarding can feel overwhelming—or worse, forgettable. This award-winning scavenger hunt experience flipped the script by turning orientation into an interactive journey. Using NFC-enabled activities and multimedia storytelling, new hires explored their workplace, connected with colleagues, and learned company culture in a way

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Award-Winning Onboarding Project

Project Overview When new hires join an organization, their first day often sets the tone for their journey ahead. Traditional onboarding processes, while functional, can sometimes feel overwhelming or uninspiring. Enter Tap to Triumph: a digital scavenger hunt that transforms onboarding into an engaging, interactive experience. The idea for Tap to Triumph was born out

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Underground Instructional Designer Podcast

It’s official! There’s a new L&D podcast on the block. Tory Hord hosts the Underground Instructional Designer Podcast, focusing on learning and development, instructional design, and entrepreneurship. The title stems from her basement office and punk rock influences, representing a rebellion against traditional training methods. The podcast aims to break down silos in instructional design,

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Our Commitment to Accessibility

In recent years, the importance of accessibility in digital content has gained significant attention. From websites to mobile applications, ensuring that everyone, regardless of ability, can access and navigate digital content is not just a matter of compliance but also one of ethics and inclusivity. This principle holds particularly true in the realm of e-learning,

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