Making new technology adoption seamless with clear, engaging training.
Rolling out a new CRM system can be a challenge, especially when teams are resistant to change. This custom eLearning series helped franchise owners, sales people, and customer service teams get comfortable, get confident, and get results. Using a mix of scenario-based learning, interactive walkthroughs, and real-world applications, the training turned a technical system into an easy-to-use tool.
Deliverables:
✔ Custom Articulate Storyline courses
✔ Interactive software simulations & guided walkthroughs
✔ Scenario-based learning for real-world application
Impact: Increased CRM adoption & faster employee ramp-up
